Shipping policy
1.Shipping Costs:
1.1Shipping costs are calculated based on the selected shipping method, the destination, and the total weight of the items in your order. You can view the shipping costs during the checkout process.
2.Processing Time:
2.1Orders are typically processed within 5-7 business days after payment is received, excluding weekends and holidays.
3.Estimated Delivery Times:
3.1. The estimated delivery times vary depending on the shipping method and destination:
- Standard Shipping: 8-15 business days.
- Express Shipping: 7-9 business days.
- International Shipping: 10-25 business days.
3.2. Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control, such as customs processing for international orders or unforeseen shipping delays.
4. Tracking Your Order:
4.1. Once your order has shipped, you will receive a confirmation email with a tracking number that allows you to monitor the progress of your delivery.
5. Shipping Restrictions:
5.1. We may not be able to ship to certain addresses or regions. If you are unsure whether we can ship to your location, please contact our customer service team before placing an order.
6. International Shipping:
6.1. For international orders, please be aware that customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient and are not included in the order total or shipping costs.
7. Contact Information:
7.1. If you have any questions or concerns about our shipping policy or your order, please contact us at info@jegato.com.
By placing an order with jegato, you acknowledge that you have read and agreed to our shipping policy.